Effective Date: January 1, 2025
Last Updated: January 1, 2025
At MXFOX Exchange (“MXFOX”, “we”, “our”, or “us”), your privacy and data protection are our top priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, mobile applications, and related trading services (collectively, the “Services”).
By using MXFOX, you agree to this Privacy Policy and our Terms of Service.
MXFOX may collect the following types of information to provide secure and compliant trading services:
Full name, date of birth, nationality
Email address and contact number
Residential address and government-issued identification
KYC and AML verification documents (passport, ID card, proof of address)
Deposit and withdrawal records
Wallet addresses and blockchain transaction IDs
Trade history, order types, and execution details
IP address, browser type, device information
Login timestamps, cookies, and session identifiers
Usage analytics to improve user experience
Messages, emails, and chat interactions with MXFOX Support
Feedback, complaints, and service requests
We use your data for the following lawful purposes:
To verify your identity (KYC/AML compliance)
To facilitate trades, deposits, and withdrawals
To protect against fraud, scams, and unauthorized access
To improve our platform, services, and user experience
To provide customer support and resolve disputes
To send important notifications, such as policy updates or security alerts
To comply with legal obligations and regulatory reporting requirements
MXFOX does not sell, rent, or share personal information with third parties for marketing purposes.
All personal and financial data is stored securely using advanced encryption and multi-layer protection.
Access to sensitive information is restricted to authorized personnel only.
MXFOX employs cold wallet storage, firewall protection, and data segmentation to safeguard user funds and information.
We regularly update our systems to comply with the highest cybersecurity standards.
MXFOX retains personal information for as long as necessary to meet legal, regulatory, or operational requirements.
After the retention period, data is securely deleted or anonymized.
MXFOX may share data only in the following circumstances:
With regulatory authorities or law enforcement, when required by law.
With verified third-party service providers (such as KYC, payment processors, or audit partners) who assist in delivering MXFOX services.
With legal representatives in the event of disputes or compliance investigations.
All third parties are required to maintain strict confidentiality and security of your data.
MXFOX uses cookies and similar technologies to:
Enhance site functionality and user experience
Analyze platform traffic and usage
Store user preferences securely
Users can control or disable cookies in browser settings, but some features may not function properly without them.
Depending on your jurisdiction, you may have the right to:
Access and request a copy of your personal data
Request correction of inaccurate or incomplete information
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for marketing communications
File a complaint with your local data protection authority
To exercise any of these rights, contact:
📧 privacy@mxfox.org
MXFOX operates globally, and your data may be transferred or processed in other jurisdictions where data protection laws may differ.
We ensure all transfers comply with applicable privacy and security standards through contractual and technical safeguards.
Our platform may contain links to third-party websites or services.
MXFOX is not responsible for the privacy practices or content of external platforms.
We encourage users to review the privacy policies of any third-party services they engage with.
MXFOX may update this Privacy Policy periodically to reflect new laws, technologies, or changes in our services.
Any updates will be posted on this page with the revised effective date.
Continued use of MXFOX after updates constitutes acceptance of the new policy.
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 privacy@mxfox.org
🌍 https://mxfox.org
Cryptocurrency trading involves financial risk. MXFOX is committed to user protection but cannot guarantee absolute security against cyber threats.
Always use strong passwords, enable 2FA, and ensure you are accessing the official MXFOX domain:
👉 https://mxfox.org